How much does Subscription shipping cost?
For our Australian customers, regular shipping without tracking is included in your $25 Knobby order. For our international customers, shipping prices are displayed at the checkout.
Can I add tracking to my Subscription deliveries?
Absolutely, just shoot our Support Ninjas an email and we'll add this in for your next order!
When will you ship my Knobby Subscription order?
Our Packing Ninjas can normally get your subscription order shipped out a few working days after your payment is successful! Please be patient if it’s an extra busy period!
How long will my Knobbys take to arrive?
- Australia Regular Shipping: 2 to 15 working days (no tracking details)
- International Regular Shipping: 10 to 30 working days (no tracking details)
- Australia Parcel Post Shipping: 2 to 15 working days (with tracking details)
- Australia Parcel Post Shipping: 2 to 15 working days
- Australia Express Post Shipping: 1-2 working days to addresses within the Express Post Network
- International Standard Post Shipping: 6-15 working days to addresses within the Express Post Network
- International Express Post Shipping: 3-12 working days to addresses within the Express Post Network
You can check current delivery times with Australia Post here
Where does Knobby ship to?
- New Zealand
- United Kingdom
- United States of America
What about International Fees & Taxes?
Your order will be charged in Australian (AUD) dollars. Because customs policies vary from country to country, international orders may be subject to local customs charges. Any customs, import duties, local taxes and associated fees are the responsibility of the recipient.
For further information, we recommend contacting your local customs office.
What if I move house and have a Subscription?
Easy! Every Subscription has an associated Billing Portal where you can update your delivery address, payment information and contact details. If you don't have a link for your account, just email our Support Ninjas and they'll send it through to you!
If you forget to let us know the new address before you move, and a pair of Knobbys is sent to the old address, check out our Runaway Knobbys article and get in touch with our Support Ninjas.